Privacy Policy

vipthra ("we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, communicate with our team, or engage our services.

By using this website or sharing your information with us, you agree to the practices described in this policy. If you do not agree, please discontinue use and contact us so we can delete any information already shared.

We collect information you provide directly (such as your name, email address, phone number, company, and project details) when you fill out our contact form, reply to a proposal, or otherwise communicate with us.

We may also collect non-personal information automatically as you browse the site: browser type and version, device, operating system, referring URL, pages visited, time spent, and approximate location derived from your IP address.

• Contact details you submit voluntarily (name, email, phone, company)
• Project descriptions, briefs, and inquiry messages
• Anonymous analytics and usage data (pages, sessions, referrers)
• Cookies and similar technologies for preferences and analytics
• Communication records when you email, call, or chat with us

We use the information we collect to respond to your inquiries, deliver and improve our services, communicate updates you have asked for, run our business, and comply with legal obligations.

• Respond to your messages, proposals, and support requests
• Provide and maintain the services you have engaged us for
• Send invoices, contracts, and project-related communication
• Improve our website, content, and overall user experience
• Send relevant updates and newsletters when you have opted in
• Detect and prevent fraud, abuse, and security incidents

Where applicable law requires us to identify a legal basis (for example under the GDPR), we rely on one of the following: your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services.

We do not sell or rent your personal information. We may share limited information with trusted service providers (such as hosting, email, analytics, and payment platforms) strictly for the purpose of operating our business, and only under appropriate confidentiality and data-protection agreements.

We may also disclose information if required by law, court order, or to protect the rights, property, or safety of vipthra, our clients, or others.

Our website may use cookies and similar technologies to remember preferences, measure performance, and provide a better experience. You can control or disable cookies through your browser settings, and most modern browsers also let you block third-party cookies entirely.

• Essential cookies: required for the site to function
• Preference cookies: remember things like theme and language
• Analytics cookies: help us understand how the site is used

We retain personal information only for as long as is necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements. When data is no longer needed, we either delete it or anonymize it so it can no longer be linked to you.

We use reasonable technical and organizational safeguards (including encryption in transit, access controls, and regular reviews) to protect your information. However, no method of transmission or storage on the internet is 100% secure, and we cannot guarantee absolute security.

vipthra is based in India, and information you provide may be processed in India or other countries where our service providers operate. Where required, we put appropriate safeguards in place for international transfers.

Depending on your location, you may have the right to access, correct, or delete your personal information, to object to or restrict certain processing, to data portability, and to withdraw consent at any time. You can also lodge a complaint with your local data-protection authority.

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your data ("right to be forgotten")
• Object to certain types of processing
• Withdraw consent for marketing communications

Our website and services are not directed to children under the age of 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date. For material changes, we will make reasonable efforts to notify you directly.

If you have questions, concerns, or requests about this Privacy Policy or how we handle your information, please reach out using the contact details below. A real person from our team will respond.